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CRM Software List: The Best of 10

CRM Software List – In today’s competitive business landscape, establishing and nurturing meaningful relationships with your customers is vital for long-term success.

To accomplish this, businesses rely on customer relationship management (CRM) platforms, which provide efficient and streamlined communication channels, especially in the era of COVID-19, where remote interactions have become the norm.

With a plethora of CRM software options available on the market, selecting the one that perfectly suits your needs can be a daunting task.

To help you make an informed decision, we have carefully curated a list of the best CRM tools based on their usability, features, and overall capabilities.

The 10 Best CRM Software List

These products have received top scores in our reviews and garnered high ratings from satisfied users.

1. HubSpot CRM

HubSpot CRM stands out as a powerful and feature-rich CRM tool, even in its free version.

It offers a wide range of functionalities, including social media integration, customized views, company database management, drag-and-drop communicator, and seamless integration with your website, phone, and email systems.

Implementing HubSpot CRM doesn’t require significant workflow changes, allowing you to quickly adapt to its user-friendly interface.

This tool caters to businesses of all sizes and industries, providing essential features without overwhelming users with complex functionalities.

The platform enables you to create comprehensive company and contact profiles, centralizing all customer-related data obtained from various touchpoints.

A single dashboard keeps your team members up-to-date on the latest company activities.

HubSpot CRM offers an appealing free trial, allowing you to explore its features at no cost.

The system seamlessly integrates with various sales processes, such as phone, websites, social media, and email.

It also offers smooth compatibility with popular business solutions like Dropbox, SugarCRM, Pipedrive, Snapengage, Gravity Forms, Bigcommerce, Google Dynamics, Google Chrome, Base CRM, and more.

2. Pipedrive CRM

Pipedrive is another exceptional CRM tool that provides efficient lead management and offers a clear overview of your sales process.

It empowers you to focus on important deals while keeping your leads organized.

The platform allows you to customize modules according to your specific requirements without compromising service quality.

Key features include sales reporting, timeline view, simple data import and export, contact history, and seamless email integration.

The vendor offers a convenient 30-day free trial for its three paid packages.

Pricing starts from $10/month/user (annual billing) for the basic Silver plan and goes up to $63/month/user (annual billing) for the Platinum plan.

You can take advantage of Pipedrive’s free trial to experience how it can enhance your sales process.

Pipedrive proves to be an excellent choice for companies engaged in international business, as it supports 13 currencies, including major and minor ones.

Its open API configuration allows seamless integration with top business applications such as Zoho CRM, MailChimp, RightSignature, Zapier, Dropbox, and more.

3. Salesforce CRM

Salesforce CRM offers a consolidated platform to track and nurture leads effectively.

Its main modules, including sales data, marketing automation, lead management, partner management, and contact manager, enable you to monitor and convert leads into profitable deals.

One of the standout features is the app’s ability to keep your team productive anywhere, whether in the office or in the field.

The iOS and Android mobile apps provide real-time data from dashboards and custom reports.

Salesforce CRM’s Opportunity Management module provides valuable insights into your opportunities.

The Contact Manager module offers a complete view of important customer details, including discussions, communications, social mentions, and activity history.

The vendor offers a great free trial plan, allowing you to experience all the key features before making a commitment.

The Sales Collaboration module enables you to track deals and gather competitive information.

The Reports and Dashboards functionality empowers you to gather data for in-depth reporting and analysis.

Salesforce CRM offers five paid packages, with pricing starting from $25/month for 10 users.

4. NetSuite CRM

NetSuite CRM, a product of Oracle, offers a comprehensive view of every customer, ensuring continuous access to valuable consumer information throughout their lifecycle.

By leveraging the robust tools provided by NetSuite CRM, such as integrated contact management, businesses can organize and access communication history, enabling them to tailor their approach and deliver personalized experiences.

The software allows you to use all its features for a designated period to determine if it aligns with your specific requirements.

Moreover, NetSuite CRM includes a component that facilitates efficient management of partner relationships.

This feature ensures seamless collaboration with other businesses by providing visibility into daily marketing activities.

The solution offers additional features such as sales force automation, sales forecasting, and an employee workflow tracker, making it a comprehensive CRM solution.

5. monday.com CRM

monday.com CRM stands as a formidable contender among the leading CRM solutions available.

Its standout feature is the ability to customize dashboards and workflows according to your unique needs.

With a range of integrations and rule-based automation, you can create a CRM platform tailored to your business requirements.

The highly-visual dashboard is packed with powerful features, including collaboration tools, visualizations, automatic report generation, and dashboard templates.

This allows you to effectively manage both CRM processes and team management processes within a single platform.

monday.com CRM offers the convenience of sharing dashboards with clients, making it particularly valuable for B2B industries and consultancy services.

Live comments on visuals facilitate better understanding of reports and encourage collaborative brainstorming for strategies and tactics.

The availability of mobile apps for iPhone and Android ensures accessibility to the monday.com CRM tool on the go. Pricing for paid plans starts at $39 per month billed annually for five users.

6. CRM Creatio

CRM Creatio is a comprehensive platform designed to enhance the productivity of marketing, sales, and service teams.

It consists of three modules: Marketing Creatio, Sales Creatio, and Service Creatio, each tailored to meet the specific needs of their respective departments.

  • Marketing Creatio: This module enables tracking of website activities to identify potential leads. It offers an intuitive campaign designer, target conversion rate setting, and campaign progress monitoring.
  • Sales Creatio: With advanced automation tools, this module streamlines lead gathering, nurturing, contact management, and sales pipeline management.
  • Service Creatio: This module includes self-service options and a unified service catalog, improving service process regulation and delivery.

CRM Creatio offers flexible pricing options, allowing businesses to purchase individual modules or a CRM bundle consisting of all three modules.

7. Freshsales CRM

Freshsales is a robust CRM solution designed to increase the productivity of sales teams.

It incorporates advanced tools that automate crucial stages of the sales cycle, including lead gathering, contact management, and sales pipeline management.

  • Freddy AI: Freshsales utilizes advanced AI technology to provide insights on lead scoring, potential deals, and high-closing potential deals based on engagement activities.
  • Contact and Pipeline Management: Freshsales provides tools for creating detailed contact profiles and timelines of activities, giving sales teams a complete view of each contact’s status in the sales pipeline.
  • Mobile App: With a full-featured mobile app, sales reps can access their tasks and contacts on the go, ensuring continuous productivity.

8. Zoho CRM

Zoho CRM is an award-winning CRM solution suitable for small and large enterprises.

It offers free and reasonably priced packages, providing powerful tools for lead and contact management, sales pipeline management, and purchase control.

  • Automation and Customization: Zoho CRM’s automation capabilities streamline business processes, allowing teams to focus on building customer relationships. The solution offers robust customization tools, enabling businesses to modify it according to their unique operations.
  • Remote Sales Office: Zoho CRM introduced a Remote Sales Office feature, facilitating seamless communication with customers and prospects while working remotely. The solution also offers a dedicated application for iOS and Android devices, providing mobility.
  • Integrations: Zoho CRM integrates with over 400 third-party applications, including Google G Suite, Slack, Panda Doc, PayPal, and HubSpot.

9. LeadSquared Sales + Mobile CRM

LeadSquared Sales + Mobile CRM is a comprehensive CRM software that helps businesses improve productivity, lead management, and sales processes.

It offers features such as lead scoring and routing, reporting and analytics, and an offline mobile app for contact management.

  • Lead Management: LeadSquared enables businesses to prioritize efforts by scoring and routing leads effectively. The reporting and analytics tools provide insights into the sales process, facilitating data-driven decision-making.
  • Integration: LeadSquared seamlessly integrates with Zapier, Salesforce, and Gmail, enhancing lead generation, customer service, and sales.

10. Pipeline CRM

Pipeline CRM is an all-in-one tool designed to streamline sales processes by automating tasks, tracking leads and managing deals, and providing data analysis.

With Pipeline CRM, businesses can visually track the progress of each deal, identify bottlenecks, and make informed decisions to close more deals.

  • Sales Automation: Pipeline CRM automates crucial tasks, ensuring that sales teams stay on top of their follow-ups and never miss an opportunity to convert leads into customers.
  • Contact and Deal Management: The software includes tools for creating detailed contact profiles and managing the entire sales pipeline. Sales teams can easily view the status of each deal and identify areas for improvement.
  • Integration: Pipeline CRM seamlessly integrates with popular business tools, such as MailChimp, Google Apps, and Zapier, improving efficiency and productivity.

In conclusion, selecting the right CRM tool is essential for businesses looking to streamline their operations, enhance customer relationships, and drive sales growth.

The featured CRM tools, including CRM Creatio, Freshsales, Zoho CRM, LeadSquared Sales + Mobile CRM, and Pipeline CRM, offer a range of features and capabilities to meet various business needs.

By leveraging these tools, businesses can optimize lead management, automate sales processes, and gain valuable insights into their sales pipelines.

Remember to thoroughly evaluate your specific requirements and take advantage of free trials offered by these CRM providers to determine which tool best suits your business goals.

With the right CRM solution in place, you can unlock the full potential of your sales teams, improve customer satisfaction, and achieve sustainable growth in today’s competitive market.


What is CRM software?

CRM software, or Customer Relationship Management software, is a tool that helps businesses manage and nurture their relationships with customers, streamline sales processes, and improve overall customer satisfaction.

Why is CRM software important for businesses?

CRM software is important for businesses because it allows them to centralize customer data, track interactions, and improve communication. It helps businesses build strong customer relationships, boost sales, and enhance overall productivity.

What are the top 10 CRM software options?

The top 10 CRM software options are HubSpot CRM, Pipedrive, Salesforce CRM, NetSuite CRM, monday.com CRM, CRM Creatio, Freshsales, Zoho CRM, LeadSquared Sales + Mobile CRM, and Pipeline CRM.

How do I choose the right CRM software for my business?

To choose the right CRM software, consider factors such as your business size, industry, specific needs, ease of use, integrations with other tools, pricing, and customer support. It’s also helpful to try out free trials or demos to see if the software aligns with your requirements.

Are these CRM software options suitable for small businesses?

Yes, many of the top CRM software options mentioned are suitable for small businesses. They offer features and pricing plans that cater to the needs and budgets of small businesses.

Can I integrate CRM software with other business tools?

Yes, most CRM software options offer integrations with other popular business tools such as email marketing platforms, collaboration tools, accounting software, and more. Integrating CRM software with your existing tools can streamline your workflow and improve overall efficiency.

Are there mobile apps available for these CRM software options?

Yes, several of the top CRM software options offer mobile apps for iOS and Android devices. These mobile apps allow you to access your CRM data and manage customer relationships on the go, providing flexibility and convenience.

Do I need technical expertise to use CRM software?

No, CRM software is designed to be user-friendly, even for those without technical expertise. The interfaces are intuitive, and many providers offer resources such as tutorials, documentation, and customer support to help users get started and make the most of the software.

Can CRM software help improve sales performance?

Yes, CRM software can significantly improve sales performance. It enables sales teams to track leads, manage sales pipelines, automate tasks, and gain insights into customer behavior. This leads to better lead management, improved follow-ups, and increased sales efficiency.

Are there free options available among the top CRM software?

Yes, some of the top CRM software options offer free plans or free trials. These free options allow businesses to explore the software’s features and functionalities before deciding to upgrade to a paid plan.

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